Challenge
- We want to improve the retrievability of documents for the employee of our technical departments
Insight
- Starting point for document search is plant breakdown structure and not a Google like search option
- Develop and model knowledge about documentation requirements
Opportunity
- Insight in what documents are required for operation
- Embed document requirement knowledge in the organisation
- Use document requirement knowledge to do gap analysis and identify missing document links and missing or obsolete documents
- Qualitative and quantitative overview of missing documentation or document links per discipline
- Prioritize actions to solve missing document links
- Develop automated tag retrieval from documentation
Idea overview